Terms
These terms cover Coach Mentoring and the Player Package. They're short on purpose. If anything's unclear, email peter@peterarnottgolf.com before you book.
Who you're buying from
Practice Thinkers Ltd, trading as Ettle. Company number SC858472. Registered office: 60 Constitution Street, Edinburgh EH6 6RR. Peter Arnott delivers all the coaching.
Prices
All prices are in pounds.
Paying
- Players: in full when you book, by card or Klarna through a secure Stripe checkout.
- Coaches: in full when you book, or in two halves, by card or Klarna. The first half when you book; the second by Wednesday 31 March 2027.
- Clubs, colleges and federations (“programmes”): we send a Stripe invoice to the programme. Once you accept it, the full amount is owed. Payment is due within 14 days, or in two halves if your finance team prefers.
Founding cohort prices
Founding prices for the January 2027 coach cohort close on Sunday 29 November 2026. To get them, a coach or programme confirms in writing by that date that they'll pay (a reply to the booking email or acceptance of the invoice is enough), then pays within 14 days.
Changing your mind: the first 14 days
If you're buying for yourself, you can cancel for a full refund within 14 days, counted from the day after you book.
If you ask us at checkout to start straight away and then cancel inside those 14 days, we keep a fair share of £250 for the audit work done so far, and the full £250 once your audit is finished (your call is done and your plan has been sent). Sending a first practice log on its own doesn't count as audit work. We refund the rest.
The coach cohort starts in January, so a coach who cancels within 14 days of booking gets everything back.
To cancel, reply to your booking email or email peter@peterarnottgolf.com. We refund the way you paid, within 14 days of hearing from you.
Clubs, colleges and federations are committed once they accept the invoice. The 14-day period doesn't apply to them.
After the 14 days
- No refunds.
- Coaches paying in two halves: if you leave before 31 March 2027, the second half isn't due. Neither half is refunded once it's paid.
- Clubs, colleges and federations owe the full amount, even when paying in two halves.
Injury
If you're injured, your term can be paused. We agree the length with you, case by case. It's a pause, not a refund.
If the cohort doesn't run
The cohort runs with at least 4 coaches. If fewer than 4 have booked by Thursday 31 December 2026, Peter either runs it anyway or refunds everyone in full.
If Peter can't deliver
If illness or anything else stops Peter delivering what you've paid for, you choose: a refund for the part not delivered, or the same time added to the end of your term.
Travel
When Peter's travelling with players, your monthly review still happens that month, within 7 days of its usual date.
Ettle after your term
Ettle is included for the length of your package. When a player's term ends, the account goes read-only: no new logging, but your records stay safe and you can have a copy whenever you ask. To keep logging, Ettle on its own is £250 a year.
Under-18s
Players under 18 are welcome. A parent or guardian books, pays and agrees to these terms on the player's behalf, and any cancellation comes from them. Parents are welcome to join calls.
Your details
How we look after your details is in the privacy policy.
Questions
Last updated: 11 November 2026